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Contact us


Agent Support is available to assist Travel Agencies with general and booking related questions. Note that all contact details are for you as a travel agent only.

Not a Travel Agent? Please contact us on norwegian.com.

      • Argentina:          0-800 345 7953           Mon – Fri 04:00 – 01:00 (ART) *
    • Denmark:           +45 89 88 22 67           Mon - Fri 08:00-05:00 (CET)
    • Finland:              +358 (0)9 424 50 404 Mon - Fri 08:00-05:00 (CET)
      • Norway:             +47 815 11 550               Mon - Fri 08:00-05:00 (CET)
      • Spain:                +34 90 28 48 465         Mon - Fri 08:00-05:00 (CET) *
      • Sweden:            +46 (0)770 45 77 74      Mon - Fri 08.00-05.00 (CET)
        • UK:                    +44 (0)330 828 0856    Mon - Fri 08:00-05:00 (CET)
        • USA:                    1-800 357 6594           Mon - Sun 08:00-23:00 (EST)
      • Other:              +47 21 49 22 50              Mon - Fri 08:00-05:00 (CET)

    * Spain/Argentina:
    English support Mon-Fri 18:00 - 05:00 (CET)

    Note:
    We have limited (English only) support on Sat - Sun 09:00 – 05:00 (CET)
    Only support for urgent requests will be provided during these opening hours.

    You can also contact us on: agentsupport@norwegian.com

    Refunds:
    BSP market : BSP link
    ARC market (For US agents only): arc@norwegian.com
    Ticketless refunds: agentrefund@norwegian.com

        • Argentina:     0-800 345  7953         Mon – Fri 04:00 – 01:00 (ART) *
      • Denmark:      +45 89 88 22 67           Mon - Fri 08:00-05:00 (CET)
        • Finland:         +358 (0)9 424 50 404 Mon - Fri 08:00-05:00 (CET)
      • Norway:        +47 815 11  550              Mon - Fri 08:00-05:00 (CET)
        • Spain:           +34 90 28 48 465          Mon - Fri 08:00-05:00 (CET) *
          • Sweden:       +46 (0)770 45 77 74        Mon - Fri 08.00-05.00 (CET)
            • UK:                +44 (0)330 828 0856    Mon - Fri 08:00-05:00 (CET)
              • USA:                1-800 357 6594           Mon - Sun 08:00-23:00 (EST)
                • Other:           +47 21 49 22 50             Mon - Fri  08:00-05:00 (CET)

    * Spain/Argentina:
    English support Mon-Fri 18:00 - 05:00 (CET) and Sat – Sun 14:00 – 05:00 (CET)

     Note:
    Web Group Bookings: We have limited (English only) support Mon – Fri 18:00 – 05:00 (CET),  Sat – Sun 09:00 – 05:00 (CET)
    GDS Group Bookings: We have limited (English only) support Sat – Sun 09:00 – 05:00 (CET)
    Only support for urgent requests, will be provided during these opening hours.

    You can also contact us on: groupagent@norwegian.com

    GDS Group Booking Refunds:
    BSP market: BSP link
    ARC market (For US agents only): arc@norwegian.com

    Web Group Booking Refunds:
    groupagent@norwegian.com

     

     

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