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Contact us


Agent Support is available to assist Travel Agencies with general and booking related questions. Note that all contact details are for you as a travel agent only.

Not a Travel Agent? Please contact us on norwegian.com.

  •  

     Country  Call us on  Monday-Friday &  Weekends
     Argentina    0 800 345 7953  03:00 - 00:00 ART*
     Brazil + 55 21350 06657  09:00 - 00:00 BRT*
     Denmark + 45 89 88 22 67  08:00 - 05:00 CET
     Finland + 358 (0)9 424 50 404  08:00 - 05:00 CET
     Norway + 47 815 11 550  08:00 - 05:00 CET
     Spain + 34 90 28 48 465  08:00 - 05:00 CET*
     Sweden + 46(0)770 45 77 74  08:00 - 05:00 CET
     United Kingdom + 44(0)330 828 0856  08:00 - 05:00 CET
     Other countries + 47 21 49 22 50  08:00 - 05:00 CET
         Monday-Sunday:
     United States    1 800 357 6594  8AM - 11PM EST


    * English Support Only:

    Argentina: Mon-Fri 13:00-00:00 ART
    Brazil: Mon-Sun 09:00-00:00 BRT
    Spain: Mon-Fri 18:00-05:00 CET

    * Weekends:
    We have limited support (English only) during weekends and our opening hours are 09:00 - 05:00 CET.
    Only support for urgent requests will be provided during these openinghours.

    You can also contact us on agentsupport@norwegian.com

    Refunds:
    BSP market : BSP link
    ARC market (For US agents only): arc@norwegian.com  
    Ticketless refunds: agentrefund@norwegian.com

  •  

     Country  Call us on  Monday-Friday &  Weekends*
     Argentina    0 800 345 7953  03:00 - 00:00 ART*
     Brazil + 55 21350 06657  09:00 - 00:00 BRT*
     Denmark + 45 89 88 22 67  08:00 - 05:00 CET
     Finland + 358 (0)9 424 50 404  08:00 - 05:00 CET
     Norway + 47 815 11 550  08:00 - 05:00 CET
     Spain + 34 90 28 48 465  08:00 - 05:00 CET*
     Sweden + 46(0)770 45 77 74  08:00 - 05:00 CET
     United Kingdom + 44(0)330 828 0856  08:00 - 05:00 CET
     Other countries + 47 21 49 22 50  08:00 - 05:00 CET
         Monday-Sunday:
     United States    1 800 357 6594  8AM - 11PM EST


    * English Support Only:

    Argentina: Mon-Fri 13:00-00:00 ART
    Brazil: Mon-Sun 09:00-00:00 BRT
    Spain: Mon-Fri 18:00-05:00 CET

    * Weekends:
    GDS Group Bookings:
    We have limited support (English only) during weekends and our opening hours are 09:00 - 05:00 CET
    Web Group Bookings: We have limited (English only) support Mon – Fri 18:00 – 05:00 (CET),  Sat – Sun 09:00 – 05:00 (CET)
    Only support for urgent requests will be provided during these openinghours.

    You can also contact us on groupagent@norwegian.com

    GDS Group Booking Refunds:
    BSP market: BSP link
    ARC market (For US agents only): arc@norwegian.com

    Web Group Booking Refunds:
    groupagent@norwegian.com

     

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