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Contact us


Agent Support is available to assist Travel Agencies with bookings and general enquiries. All telephone numbers and email addresses are for travel agencies only.

Not a Travel Agent? Please contact us on norwegian.com.

    • Norway: +47 815 11 550 Mon - Fri 08.00-18.00 (CET)
    • Sweden: +46 (0)770 45 77 74 Mon - Fri 08.00-18.00 (CET)
    • Denmark: +45 89 88 22 67 Mon - Fri 08.00-18.00 (CET)
    • Finland: +358 (0)9 424 50 404 Mon - Fri 08.00-18.00 (CET)
    • United Kingdom: +44 (0)330 828 0856 Mon - Fri 08.00-18.00 (CET)
    • Spain: +34 90 28 48 465  Mon - Fri 08.00-18.00 (CET)
    • USA: 1-800 357 6594 Mon - Sun 08:00-23:00 (EST)
    • Other countries: +47 21 49 22 50 Mon - Fri 08.00-18.00 (CET)

    NOTE: For urgent requests you may contact us outside opening hours. Assistance for all other enquiries will only be provided during operating hours.

    General agent enquiries: agentsupport@norwegian.com

    Refunds:
    BSP market : BSP link
    ARC market (For US agents only): arc@norwegian.com
    Ticketless refunds: agentrefund@norwegian.com

    • Norway: +47 815 11 560 Mon - Fri 08.00-18.00 (CET)
    • Sweden: +46 (0)0770 45 77 75 Mon - Fri 08.00-18.00 (CET)
    • Denmark: +45 89 88 22 68 Mon - Fri 08.00-18.00 (CET)
    • Finland: +358 (0)9 424 50 469 Mon - Fri 08.00-18.00 (CET)
    • Spain: +34 90 28 48 469 Mon - Fri 08.00-17.00 (CET)
    • USA: 1-800 357 4159 Mon - Fri 08.00-18.00 (CET)
    • Other countries: +47 21 01 67 72 Mon - Fri 08.00-18.00 (CET)

    Extended support for all lines on groups: Sat - Sun 08.00-16.00 (CET)

    Limited support for all lines on groups: (english only) Mon - Fri 18.00-05.00 (CET)

    Email: groupagent@norwegian.com

     

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